At Dakufashion, we prioritize customer satisfaction and quality assurance for our customized apparel, including t-shirts, drop-shoulder tees, hoodies, and sweatshirts. If you are not completely satisfied with your order, our return policy ensures you receive a hassle-free solution.
Full Refund Eligibility
We offer a full refund for products in the following cases:
- Manufacturing Defects: If your item has any defects caused during production.
- Quality Issues: If there are problems with the clothing material or print quality that do not meet our standards.
How to Initiate a Return
- Contact Us: Reach out to our customer service team within 7 days of receiving your order to request a return.
- Evaluation: Our team will review your request and, if eligible, approve your return.
- Refund Process: Upon approval, we will process your full refund to the original payment method.
Non-Refundable Cases
Please note that we cannot offer refunds for:
- Customer Errors: Issues arising from incorrect size or design choices made by the customer.
- Change of Mind: Orders cannot be returned simply due to a change of mind after processing.
Contact Us
For any questions about our return policy or to initiate a return, please contact our support team at mail or whatsapp